995bad Privacy Policy — Your Data, Your Rights

Introduction

995bad (hereinafter referred to as "we", "the Platform", or "the Site") places the highest importance on the privacy of its users. This Privacy Policy explains what information we collect about you, why we collect it, how we use it, and the measures we take to keep it safe.

By using the 995bad website and mobile app, you agree to this Privacy Policy. If you do not agree, please refrain from using 995bad.

This privacy policy of 995bad Terms & Conditionsand should be read in conjunction with.

What Information We Collect

995bad collects different types of information for different purposes. The list below details the types of information we collect and the reasons for doing so:

A. Information collected during registration

• Full Name
• Date of birth (for age verification)
• Email Address
• Mobile Number
• Password (stored in encrypted form)
• Country & Division/District

B. Information Collected During Identity Verification (KYC)

• National ID (NID) Number & Photo
• Passport or Birth Registration Certificate (where applicable)
• Selfie or live photo (as part of the verification process)

C. Information Collected During Transactions

• Payment Method (Mobile Pay, Nagad, Rocket number)
• Deposit & Withdrawal History
• Transaction date, time, and amount

D. Automatically Collected Information

• IP Address
• Browser Type & Version
• Device type and operating system
• Site Browsing History & Session Data
• Cookie & Local Storage Data

E. Information Received from Third Parties

In some cases, we may verify your information through payment providers or identity verification services. This data is used solely for fraud prevention and security purposes.

How We Use Your Information

995bad uses the information it collects only for the specific purposes outlined below. Your data will not be used for any other purpose without your consent.

• Account Management: For registration, login, and account security.
• Payment Processing: For processing deposits and sending withdrawals.
• KYC Verification: To verify age and identity, and to meet legal obligations.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To analyze user experience and improve the platform.
• Customer Support: To resolve issues and handle complaints.
• Promotions & Offers: To send you relevant bonuses and offers (you can opt out at any time).
• Legal Compliance: To meet regulatory authority requirements.

Data Sharing & Disclosure

995bad does not sell your personal information to third parties. However, limited data may be shared in the specific circumstances outlined below:

Permitted Cases for Data Sharing

• Payment Provider: Information required to process transactions via Mobile Pay, Nagad, and Rocket.
• KYC Provider: Approved third parties for identity verification.
• Legal Authority: In response to a court order or a lawful request from a government authority.
• Fraud Investigation: To assist in the investigation of fraud or criminal activity.
• Business Transfer: To the new owner in the event of a merger or acquisition.

International Data Transfers

995bad primarily stores data on Bangladesh-based servers. In some cases, international servers may be used for technical services. In such instances, your data remains protected to the same standard.

Cookie Policy

The 995bad website uses cookies. Cookies are small text files stored in your browser that help enhance your experience.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain site features and prevent you from staying logged in.

Data Security

995bad uses the latest technology to protect your data. Our security systems are continuously upgraded.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — only a bcrypt hash is kept.
• Two-Factor Authentication: OTP verification at login can be enabled optionally.
• Firewall Protection: Advanced firewall and DDoS protection are in place at the server level.
• Regular Audits: Security experts conduct regular system reviews.
• Data Backup: Your data is regularly backed up using encrypted storage.

Data Retention Period

995bad does not retain your data beyond what is necessary. Retention periods are determined based on the type of service.

• Account Information: For the duration of account activity and for 5 years following account closure.
• Transaction Records: 7 years, in accordance with Bangladesh financial regulations.
• KYC Documents: 5–7 years as required by legal obligations.
• Support Chat & Email: 2 years.
• Log Files & Analytics: 1 year.

Once the designated retention period expires, data is automatically deleted or anonymized.

Your Rights

As a 995bad member, you have the following rights over your personal data:

How to Exercise Your Rights

• Log in to your account and visit the Settings page to view or update your information.
• For Data Deletion Requests support@995bad.click-to email us.
• If you submit a data portability request, your data will be delivered in CSV format within 30 working days.
• If a deletion request is declined due to insufficient grounds, you will be informed of the reason.

Protection of Minors' Data

995bad does not collect information from anyone under 18 and does not provide services to minors. Age is verified at the time of registration.

If we become aware that a minor has opened an account on 995bad, that account will be immediately closed and all associated data will be deleted.

If you suspect a minor is using 995bad on your device, please support@995bad.click-to notify us.

Privacy Policy Updates

995bad may update this privacy policy from time to time. For significant changes, we will:

• Display a notice on the site
• A notification will be sent to your registered email
• Update the "Last Updated" date at the top of the page

Continued use of 995bad after any changes take effect will be considered acceptance of the updated Privacy Policy.

Contact

For any privacy-related questions, complaints, or data deletion requests, please contact us through the following:

• Email: support@995bad.click
• Live Chat: Click the chat button on the site
• Support Hours: 24 hours a day, 7 days a week

We aim to respond within 48 hours.